IRIS A.I.
Built to understand our business—so we can serve you better.
IRIS is our internal artificial intelligence system, designed to help us better understand our business, our customers, and the complex decisions behind what we grow and offer.
She works behind the scenes—analyzing data, connecting information, and supporting our team with smarter insights—so we can operate more efficiently and make better decisions for the long term.
What IRIS Does Today
IRIS is actively used inside our organization to support a wide range of intelligence-driven tasks, including:
🌱 Smart Business Analytics
IRIS helps us analyze trends across orders, inventory, availability, and performance—turning raw data into actionable insight.
🧠 Customer & Account Intelligence
She assists in gathering and organizing customer information, helping keep profiles accurate, current, and useful for long-term planning and service.
📊 Decision Support & Insights
From forecasting demand to identifying patterns we’d otherwise miss, IRIS supports smarter, data-informed decisions across the business.
🔁 Intelligent Substitutions
When availability changes, IRIS helps evaluate smart plant substitutions—considering characteristics, timing, and compatibility rather than just surface similarities.
🌿 Companion Plant Suggestions
By understanding plant relationships and growing requirements, IRIS supports intelligent recommendations for companion plants and complementary selections.
🔍 Continuous Learning
IRIS is constantly learning from our systems, processes, and outcomes—becoming more accurate, helpful, and aligned with how we operate.
Emails from IRIS
You may occasionally receive email communications from iris@perennialfavorites.com.
These messages are legitimate and sent on behalf of Perennial Favorites as part of our internal systems, customer communications, or data verification processes.
If you receive an email from IRIS, there is no cause for alarm—she is simply helping us ensure accurate information and timely communication.
Why IRIS Is Internal—for Now
IRIS is currently used exclusively by our internal team.
That’s intentional.
Before offering access beyond our organization, we’re focused on:
- Training IRIS on real-world data and workflows
- Ensuring accuracy, consistency, and reliability
- Protecting customer data and intellectual property
- Establishing responsible, transparent use
This foundation allows us to build something that delivers real value, not just automation for automation’s sake.
Looking Ahead
When the time comes, we plan to make IRIS available to customers in thoughtful, practical ways—helping simplify decisions, surface better options, and make your work easier too.
When that happens, you’ll be the first to know.