Delivery Information

PRICES: Prices in this catalog are intended for the wholesale trade only (no retail sales) and are subject to change without notice. All prices are F.O.B. Perennial Favorites. Prices do not include delivery fees or applicable surcharges. List prices are per item for plants purchased in full flats per variety (flats counts as published). Purchases of less than full flats will be charged an additional 10%. The prices listed supersede all previously published prices.

PAYMENT: All sales are C.O.D. unless previous credit arrangements have been made. Cash, Check, Master Card and Visa are accepted. No deliveries will be left without payment in full.

A credit application will be sent upon request. Please allow 2-4 weeks for credit clearance. For customers with established credit terms, payment in full is due 30 days from date of pickup or delivery. Any account not paid by the due date will be charged a late fee of 1.5% per month on unpaid balance. Past due accounts will revert back to a C.O.D. basis without further notice. Purchaser agrees to pay all finance charges and all collection fees incurred. Please remember that credit is a privilege.

CLAIMS and WARRANTIES: All claims must be made within 72 hours of delivery. Any plant returned must be received in good condition within the claim period. All returns are subject to a 20% restocking fee. Plants are offered subject to prior sale, no warranty expressed or implied. We do not guarantee survivability of any plant. We strive to insure plants are true to name and in good condition when received. Any plants that prove otherwise will be replaced or purchase price credited. In no case are we responsible for more than the original purchase price of stock sold.

DELIVERIES: Perennial Favorites provides deliveries along the Wasatch front with a minimum order of $500. Please allow 36 hours notice before delivery. Deliveries are be subject to a flat rate delivery charge, please call Perennial Favorites for your areas delivery charge. Deliveries are made on a regularly scheduled basis (see our delivery schedule for details). Those requiring special timing will be charged an additional fee. Any delivery requiring more than unloading in one area close to our truck will be charged an additional fee ($50 per hour). Landscape deliveries to a job site are subject to an additional charge. There will not be any walk-ins the week prior to Mother’s Day.  Will-call orders need to be made at least 24 hours in advance and picked up between 8:00 am and 4:00 pm Monday-Friday (closed weekends and holidays).  Walk-ins can visit the nursery and shop Monday-Friday between 8:00 am and 3:00 pm. Because of safety issues, please do not bring children.  Clients are to be accompanied by a representative they are doing business with. 

HOLD and SPECIAL ORDERS: Orders may be held for up to 14 days with a 25% non-refundable down payment. Orders requiring more than 14 days are subject to a 10% per week maintenance fee. All orders held will receive and purchasers will accept originally held stock. No substituting at time of pick-up or delivery.

All special orders or custom orders, need to be arranged on an individual basis. Fees will be based on the specific needs of both parties. This will require a signed contract.